CREAM AND BUTTER | CAKE SHOP IN DUBAI > REFUND POLICY
Refund Policy

The companies refund policies are applied to only those orders for which a payment has been made to the Cream and butter. In order to ensure the provision of on-time delivery and quality of bakery items, we accept only those orders that are possible to process according to the requirements of the customers and in the time allowed. In this regard, we may decline certain orders. Moreover, we also spend lots of time in understanding customers’ orders. This involves working with customers on tasting, designing, researching, matching cake design with venue and ordering materials for the cake. For these reasons, it is not possible for us to refund any money that customers have deposited at any time. We thank you for your understanding.

In many instances, to customize orders, we have to make decorative elements beforehand. Generally, these decorative items are made at least 3 days before the order so that these items can have proper drying and setting time. In this regard, we follow the following cancellation and refund policy.

If a customer cancels an order, at least 2 days before the actual delivery of the order, 100 % of the deposited money is returned to the customers; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

If a customer cancels an order, within 6 hours of the actual delivery of the order, no part of the deposited money is returned to the customers as store credit. There is no exception to this policy and we sincerely apologize you for this. You can still collect your processed order on the promised time and date of delivery and are obliged to pay the balance due to you.

If because of any reason, customer requests a reschedule of an order, then we will handle this on a case-to-case basis. However, such requests are required to be given at least 24 hours before actual delivery. We try our best to accommodate such request, yet it is always depending on the availability of resources and our schedule so there is no guarantee that we will be able to meet the deadline that you award us. A reschedule may require customer to help us in accommodating the customers’ requests.

Celebrate Your Special Event With Our Customized Cake Delivery In Dubai

In case you are wondering where to find a birthday cake near me, don’t worry because Cream and Butter has got you covered. Special events are rare, but when they come, you ought to ensure to celebrate yours in a grand style – and celebrations are never complete without cake!

Choose From A Range Of The Most Delectable Cakes In Dubai

Whether you want a baby shower cake in Dubai to celebrate a friend’s first step into motherhood, or want the best wedding cakes in Dubai, we’ve got it all. As professional cake makers, we have the expertise to make cakes from over a number of flavours and styles. We also have an almost a suitable number of designs for children to add that perfect bit of sweetness to happy times. Our cake makers are also adept at making unique and one-of-a-kind wedding cakes. No matter your preferences, the one thing that you can be assured of when ordering a cake from us is that it will be prepared following all your requirements to ensure that you receive that perfect cake!

As a reliable cake shop in Dubai, we know what your family and friends mean to you, which is why we take care of your sentiments and bring you the most special customized cakes – our service is as special as the event that you are planning. Most importantly, if you have any special dietary requirements, please let us know and we will fulfil them too to ensure ultimate satisfaction. Rest assured that we only use the freshest ingredients in our cakes, and offer free delivery!

Timely Delivery Is Guaranteed

With our premium quality services of cake delivery in Dubai, you can rest assured that your order will reach you right on time. Our service is designed to serve two purposes – to prepare a cake according to your specific requirements, and to make it available to you on time. Being customized means that your cake will be designed just the way you want it – everything from flavours to colours will match your description. Eventually, our customized cake will make your event more enjoyable.

Place An Order Right Now

It is time to order your special cake from us. Place your orders online or call us now at +97143571117. If you have any queries, please feel free to get in touch with us on email at creamandbutterbakery@gmail.com. We work 7 days a week from 8:00 am- 11:00 pm, so you can easily book your desired cake on our website within these specified working hours.

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Address: Shop #8, Ground floor, Al Wasl Ivory Building - Al Doha St - Dubai. | Email: Creamandbutterbakery@gmail.com

Mobile Number:+971 54 30 50 206 - We can deliver Birthday Cakes | Cake For Kids | Wedding Cakes | Celebration Cakes | Cake for Men

Cake for Lady | Dessert & Cup Cake at your doorstep Dubai. Copyright © 2020 Creamandbutter.me is associated with Dibizon Marketing Management. All Rights Reserved.

AL KARAMA

Cream And Butter

Shop #8, Ground Floor, Al Wasl Ivory Building - Al Doha St - Dubai